Boost Your Investment Strategy Through Data-Driven Insights
Handle your deposits, withdrawals, trades, and portfolio tracking seamlessly from your mobile device.
Become a part of the Citadel Securities community, your primary hub for portfolio management. Whether depositing funds, withdrawing earnings, or exploring new investment avenues, our platform ensures secure and straightforward access.
Step-by-step Guide to Funding Your Account
Select Your Preferred Payment Method
Access the Citadel Securities homepage through your favorite web browser.
1. Log Into Your Account
Determine your initial deposit, keeping in mind any minimum and maximum thresholds that may apply.
Confirm & Wait
Enable two-factor authentication (2FA) to strengthen your account security.
Guidelines for Withdrawing Funds
Achieve mastery over your personal finances by overseeing your monetary assets independently.
Select your preferred withdrawal channel, such as bank transfer, e-wallet, or an alternative method.
Verify Identity
Complete all necessary security measures along with two-factor authentication setup.
Processing Time
Withdrawal processing durations usually span from one to five business days, depending on the method chosen.
Stay Updated
Maintain close oversight of your withdrawal process to ensure smooth execution.
Accessing Citadel Securities
Browse Markets
Discover a broad range of asset categories including equities, ETFs, cryptocurrencies, and more.
Distribute your investments wisely among different asset classes to maximize growth potential.
Choose your funding approach—either a one-time deposit or set up automatic recurring contributions.
Track Performance
Effortlessly oversee your investment portfolio through our user-friendly platform.
Fees & Charges
Deposit Fees
| Method | Fee |
|---|---|
| Utilizes credit or debit card as the payment method. | Fees range from 0% to 2%, depending on your geographic location. |
| Bank Transfer | Executing trades incurs no fees, although bank charges may apply. |
| E-Wallets | Cost structures vary based on chosen service providers, typically falling between 0% and 1%. |
Withdrawal Fees
| Method | Fee |
|---|---|
| Standard Withdrawal | Flat $5 fee |
| Express Withdrawal | 1% transaction charge |
Trading Fees
| Type | Fee |
|---|---|
| Commission | 0.1%–0.2% per trade |
| Spread | Market volatility can influence investment returns. |
| Overnight Fee | Leverage options are adaptable and can be tailored to your preferences. |
| Inactivity Fee | A $10 monthly fee is charged after inactive periods exceeding a year. |
Wallet Overview
Our comprehensive wallet system supports multiple currencies, enabling instant transfers like crypto to EUR without extra costs.
Multi-Currency Support
Manage transactions across currencies such as USD, EUR, GBP, BTC, and beyond with simple, efficient tools.
Instant Conversion
Exchange currencies swiftly at competitive rates to leverage market fluctuations.
Secure Storage
All digital holdings are protected by cutting-edge security systems.
Security Strategies & Best Practices
Platform Security
Deploy advanced security technologies like biometric authentication and secure cloud servers to shield your assets.
Create Strong, Unique Passwords
Use intricate, distinct passwords for each platform to enhance protection.
Enable 2FA
Activate two-factor authentication for extra safeguarding.
Stay Vigilant
Remain alert by verifying website addresses meticulously and staying cautious of phishing scams.
Common Inquiries
What is the initial minimum deposit required to establish an account?
The starting deposit is $100, though it may differ based on chosen payment options.
How do I revoke an ongoing withdrawal?
Users can retract pending withdrawals within a 30-minute timeframe via the "Pending Transactions" panel. Beyond this period, cancellation becomes impossible, and the request stands.
Is my capital secured?
We partner with reputable financial institutions, and in certain legal jurisdictions, your assets might be insured up to predefined thresholds. To ensure clarity, consult your regional financial regulations.
Contact & Support
Need specialized financial counsel? Our advisors are available to deliver tailored insights.